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THE DIGITAL INFLUENCE ON CONSUMER BEHAVIOUR: THE ROLE OF PERSONALIZATION, SOCIAL MEDIA, AND ONLINE REVIEWS IN MODERN MARKETING

📘 Volume 11 📄 Issue 2 📅 february 2025

👤 Authors

Ayush Pandey, Prof. Arun Kumar 1
1. Global Institute of Business Studies (GIBS), Bangalore, PGDM, Karnataka

📄 Abstract

This research investigates the digital influence on consumer behavior within the marketing industry, emphasizing its significance in shaping modern purchasing decisions. The purpose of this study is to analyze how digital marketing strategies, including personalization, social media engagement, and online reviews, impact consumer behavior. Utilizing a mixed-methods approach, data were collected through surveys and interviews with consumers and marketing professionals. Findings reveal that effective digital marketing significantly enhances consumer engagement and brand loyalty. Limitations include a focus on specific demographics. This study contributes original insights into the evolving digital landscape in marketing.

🏷️ Keywords

Digital Marketing Consumer Behavior Personalization Social Media Online Reviews

📚 How to Cite:

Ayush Pandey, Prof. Arun Kumar , THE DIGITAL INFLUENCE ON CONSUMER BEHAVIOUR: THE ROLE OF PERSONALIZATION, SOCIAL MEDIA, AND ONLINE REVIEWS IN MODERN MARKETING , Volume 11 , Issue 2, february 2025, EPRA International Journal of Multidisciplinary Research (IJMR) ,

🔗 PDF URL

https://cdn.eprapublishing.org/article/202502-01-020245.pdf

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