📄 Abstract
📚 How to Cite:
M. Karunanithy & Tharaneetharan, N , THE IMPACT OF CUSTOMER RELATIONSHIP MARKETING ON CUSTOMER SATISFACTION: With Special Reference to Commercial Bank PLC and HNB PLC in Jaffna District in Sri Lanka. , Volume 3 , Issue 1, january 2017, EPRA International Journal of Multidisciplinary Research (IJMR) ,