📄 Abstract
The study measured and explored the impact of training on security personnel’s performance and job satisfaction, which is an explanatory sequential analysis. There were two phases in this mixed study namely the quantitative research, wherein 350 security professionals were taken as respondents of the study and were surveyed using a modified questionnaire and the data gathered were treated statistically using Median and Pearson's product-moment correlation coefficient (Pearson r ); and, in the qualitative phase, Collaizi thematic analysis was used, wherein a guide question was utilized to interview seven (7) participants purposely chosen by the researcher. The result disclosed the following: In the quantitative phase, The level of training of security personnel is described as satisfied, wherein the indicator physical security is the only one rated very satisfied while the remaining two indicators disclosed a satisfied classification; the level of security personnel performance is labeled very satisfied. The indicators protecting lives and properties, enforcing rules and regulations, and reporting and documenting incidents/important details, all are described as very satisfied; the level of job satisfaction of the security personnel is described as very satisfied. Out of five indicators three are described as very satisfied, namely compensation and fringe benefit, working condition and interpersonal relationship, while the remaining two are labeled satisfied namely motivation at work, and present job; there is strong correlation between training of security personnel and security personnel performance; there is a strong correlation between training of security personnel and security personnel job satisfaction. In the qualitative phase, The type of training challenges encountered by security officers concerns financial and relief personnel; the security personnel performance challenges encountered by security professionals involve making reports and their role as security guards; the job satisfaction challenges encountered by security personnel include compensation and supervision; and, the coping strategies include coping with training challenges, coping with performance challenges, and coping with job satisfaction challenges. The implication of the study is for the security agencies to convince their clients to provide benefits for the security personnel.
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📚 How to Cite:
Carampatana, Dionisio M , THE IMPACT OF TRAINING ON SECURITY PERSONNEL'S PERFORMANCE AND JOB SATISFACTION: AN EXPLANATORY SEQUENTIAL ANALYSIS , Volume 12 , Issue 9, September 2026, EPRA International Journal of Multidisciplinary Research (IJMR) , Pages: 202 - 224 , DOI: https://doi.org/10.36713/epra31453