📄 Abstract
Operational stress is a pervasive challenge for traffic enforcers, with implications for their well-being and public service delivery. This study examined the prevalence and primary sources of operational stress among traffic enforcers in Cebu City, Philippines, and explored whether demographic factors influence stress levels. Utilizing a descriptive-correlational design, data were collected from 150 traffic enforcers through the Operational Police Stress Questionnaire (PSQ-Op). Results indicated that overall operational stress levels were generally low (average weighted mean = 3.28). However, specific stressors, most notably negative public comments, exposure to traumatic events, and fatigue, were reported at higher levels. Notably, overtime demands and routine operational tasks were not perceived as significant stressors. Spearman's correlation analysis found no significant relationships between operational stress and demographic variables such as gender, years of service, or work shift, suggesting that stress is experienced similarly across all groups. These findings highlight the need for organization-wide interventions, including comprehensive stress management programs, trauma support, public relations initiatives, and fatigue mitigation strategies. The study advances knowledge by identifying key stressors affecting traffic enforcers and emphasizes the importance of systemic approaches to occupational health. Future research should evaluate the effectiveness of targeted interventions and further explore organizational factors influencing operational stress in this context.
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📚 How to Cite:
Jennierose O. Tero, Jenivie V. Dejito, Carlo Miller , THE PREVALENCE AND SOURCES OF OPERATIONAL STRESS AMONG TRAFFIC ENFORCERS IN CEBU CITY , Volume 12 , Issue 9, September 2026, EPRA International Journal of Multidisciplinary Research (IJMR) , Pages: 639 - 644 , DOI: https://doi.org/10.36713/epra29063