📄 Abstract
This study investigates the multifaceted experiences of organizations after achieving ISO 9001 certification, with a focus on uncovering the underlying dimensions that shape their journey. Employing exploratory factor analysis, this research identifies key parameters that influence the certification experience, providing a comprehensive understanding of the benefits, challenges, and outcomes encountered by respondents. By shedding light on these critical factors, this study offers actionable insights for organizations seeking to optimize their quality management practices and maximize the value of ISO 9001 certification.
🏷️ Keywords
📚 How to Cite:
Dr. N. Somasundaram, R. Ravisankaran , UNCOVERING THE DIMENSIONS OF ISO 9001 CERTIFICATION EXPERIENCE:AN EXPLORATORY FACTOR ANALYSIS , Volume 10 , Issue 8, august 2024, EPRA International Journal of Multidisciplinary Research (IJMR) ,