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A STUDY ON CUSTOMER EXPECTATION AND SATISFACTION TOWARD SERVICE PROVIDE BY AMBAL AUTO IN COIMBATORE CITY

📘 Volume 6 📄 Issue 5 📅 may 2021

👤 Authors

Naveen Kumar, Mr. M .R. Chandra Sekar 1
1. student, b.com, Dr. NGP Arts and science college

📄 Abstract

The automobile industry today is the most industry. High quality in service sector is important for comparativeness of service quantity is an essential matter for business in both public and private sector. In order to improve satisfaction of customer problem related service must be solved first ,as customer are much concern about after sales service .Satisfying customer is mainly belonging to identify their needs and demand to achieve target. This paper aims to know about the quantity in automobile service sector , important of customer satisfaction and strategies that can help to enhance quality service

🏷️ Keywords

customer satisfaction Quality importance its strategies

📚 How to Cite:

Naveen Kumar, Mr. M .R. Chandra Sekar , A STUDY ON CUSTOMER EXPECTATION AND SATISFACTION TOWARD SERVICE PROVIDE BY AMBAL AUTO IN COIMBATORE CITY , Volume 6 , Issue 5, may 2021, EPRA International Journal of Research & Development (IJRD) ,

🔗 PDF URL

https://cdn.eprapublishing.org/article/1103pm_37.EPRA JOURNALS-7007.pdf

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