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AN EMPIRICAL STUDY ON CUSTOMER EXPECTATION OF SERVICE QUALITY IN AIRLINE INDUSTRY

📘 Volume 4 📄 Issue 2 📅 february 2019

👤 Authors

Dr. Divya Vijay,Mr. K. Arun Kumar 1
1. Assistant Professor, Department of Management Studies, Annai Fathima College of Arts and Science

📄 Abstract

📚 How to Cite:

Dr. Divya Vijay,Mr. K. Arun Kumar , AN EMPIRICAL STUDY ON CUSTOMER EXPECTATION OF SERVICE QUALITY IN AIRLINE INDUSTRY , Volume 4 , Issue 2, february 2019, EPRA International Journal of Research & Development (IJRD) ,

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https://cdn.eprapublishing.org/article/804pm_29.Dr. Divya Vijay.pdf

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