📄 Abstract
Effective communication is a key determinant of organizational performance in public institutions, where timely and accurate information supports efficient service delivery. Literature highlights that clarity of information, timeliness of dissemination, and feedback mechanisms influence employee productivity, coordination, and responsiveness. This study examined the effect of the Provincial Information Office’s communication strategies on the work efficiency of employees in the Provincial Government of Laguna. It assessed communication strategies in terms of clarity of information, timeliness of dissemination, and feedback mechanism, and employee work efficiency in terms of timely completion of tasks, productivity level, and collaboration and responsiveness. The study tested the hypothesis that communication strategies significantly affect employee work efficiency. A quantitative research design was employed using a survey questionnaire administered to 90 respondents selected through stratified random sampling with proportional allocation. Data were analyzed using descriptive statistics and multiple regression analysis. Findings showed that both communication strategies and employee work efficiency were rated very high. Results further revealed that the feedback mechanism significantly influenced the timely completion of tasks and productivity level, while the timeliness of dissemination significantly affected collaboration and responsiveness. The study recommended that information offices optimize digital platforms, strengthen feedback through structured evaluations and forums, enhance message clarity through standardized formats, and improve timely dissemination via scheduled official updates.
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📚 How to Cite:
Odessa T. Bearneza , Maribel A. Lucero, DPA , THE EFFECT OF THE PROVINCIAL INFORMATION OFFICE’S COMMUNICATION STRATEGIES ON THE WORK EFFICIENCY OF EMPLOYEES IN THE PROVINCIAL GOVERNMENT OF LAGUNA , Volume 11 , Issue 7, July 2026, EPRA International Journal of Research & Development (IJRD) , Pages: 69 - 76 ,