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THE SHADOW OF DECEPTION AND THE INFLUENCE OF FAKE REVIEWS ON CONSUMER AWARENESS

📘 Volume 10 📄 Issue 5 📅 may 2025

👤 Authors

Ms. Vaishnavi A , Dr. K. Priyatharsini, Ms. Kunthavi Nappinnai M 1
1. Sakthi Institute of Information and Management Studies, Pollachi, Coimbatore, MBA, Tamilnadu-642 001

📄 Abstract

In today?s digital-first economy, online reviews have become a cornerstone of consumer decision-making. However, the emergence of fake reviews poses a serious threat to transparency, trust, and the authenticity of marketplace feedback. This study explores the landscape of fake reviews, their creation and propagation, and how they manipulate consumer perception and awareness. It investigates psychological, economic, and social factors that make consumers vulnerable and examines regulatory and technological solutions to mitigate the damage. This research focuses on understanding the degree to which fake reviews influence consumer behaviour and awareness in urban India, using structured data collection and statistical analysis.

🏷️ Keywords

Fake Reviews Consumer Behaviour Digital Deception Online Trust Consumer Awareness

📚 How to Cite:

Ms. Vaishnavi A , Dr. K. Priyatharsini, Ms. Kunthavi Nappinnai M , THE SHADOW OF DECEPTION AND THE INFLUENCE OF FAKE REVIEWS ON CONSUMER AWARENESS , Volume 10 , Issue 5, may 2025, EPRA International Journal of Research & Development (IJRD) ,

🔗 PDF URL

https://cdn.eprapublishing.org/article/202505-02-021538.pdf

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