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THE MEDIATION ROLE OF JOB SATISFACTION IN THE RELATIONSHIP BETWEEN ORGANIZATIONAL PERFORMANCE AND LMX TOWARDS EMPLOYEE ENGAGEMENT AT HOTEL SISINGAMANGARAJA SEMARANG

📘 Volume 13 📄 Issue 9 📅 september 2025

👤 Authors

Tatang Eko Praktikno, Aloysius Dicky Prabow , Gita Sugiyarti 1
1. Master of Management, Faculty of Economics, University of August 17, 1945 Semarang, faculty of economics and business, Indonesia

📄 Abstract

This study aims to analyze the influence of employee engagement on organizational performance through the mediation of job satisfaction by considering the role of Leader-Member Exchange (LMX). The research method uses Structural Equation Modeling-Partial Least Squares (SEM-PLS) to analyze data from forty-two employee respondents. The research model consists of four constructs: Employee Engagement, LMX, Job Satisfaction, and Organizational Performance, each measured by reflective indicators. The results of the analysis show that employee engagement has a significant positive effect on job satisfaction, job satisfaction has a positive effect on organizational performance, and LMX has a positive effect on job satisfaction. The findings confirm that job satisfaction plays a mediator in the relationship between employee engagement and organizational performance. The study provides theoretical contributions in understanding the psychological mechanisms that link individual engagement with organizational outcomes, as well as practical implications for management in developing performance improvement strategies through employee engagement programs and quality leadership development. The study's limitations lie in the relatively small sample size, requiring caution in generalizing the results. Future research is recommended to use a larger sample to increase the robustness of the findings.

🏷️ Keywords

Employee Engagement Job Satisfaction Organizational Performance Leader-Member Exchange

🔗 DOI

View DOI - (https://doi.org/10.36713/epra23937)

📚 How to Cite:

Tatang Eko Praktikno, Aloysius Dicky Prabow , Gita Sugiyarti , THE MEDIATION ROLE OF JOB SATISFACTION IN THE RELATIONSHIP BETWEEN ORGANIZATIONAL PERFORMANCE AND LMX TOWARDS EMPLOYEE ENGAGEMENT AT HOTEL SISINGAMANGARAJA SEMARANG , Volume 13 , Issue 9, september 2025, EPRA International Journal of Economic and Business Review(JEBR) , DOI: https://doi.org/10.36713/epra23937

🔗 PDF URL

https://cdn.eprapublishing.org/article/202509-04-023937.pdf

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