📄 Abstract
This study evaluates the training and development practices in the five-star hotel sector, with a focus on employee perceptions and organizational investment in skill enhancement. Conducted in Mumbai using a structured questionnaire and a sample of 380 respondents, the research reveals a strong consensus among employees on the adequacy and effectiveness of training programs. Key findings highlight satisfaction with training content, support for further education, and the promotion of a continuous learning culture. Employees also acknowledged the hotel's investment in professional development and recognition for training participation. The study underscores the importance of strategic training initiatives in enhancing service quality, boosting employee morale, and supporting long-term organizational success.
🏷️ Keywords
📚 How to Cite:
Rani Baptista, Dr. Anshu Choudhary , AN EVALUATIVE STUDY OF TRAINING AND DEVELOPMENT PRACTICES IN THE FIVE-STAR HOTEL SECTOR , Volume 12 , Issue 8, august 2025, EPRA International Journal of Economics, Business and Management Studies (EBMS) ,