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ANALYSING THE ROLE OF MARKETING MIX FOR THE PRODUCT MAGGI IN ENHANCING CONSUMER SATISFACTION TOWARDS COIMBATORE CITY

📘 Volume 13 📄 Issue 3 📅 March 2026

👤 Authors

Divyabharathi G, Dr. R. Venkatesan 1
1. Department of Management Studies, Management Studies, Dr. N.G.P. Arts and Science College, Coimbatore, Tamil Nadu

📄 Abstract

This study aims to evaluate the relative importance of marketing mix elements in improving customer satisfaction regarding Maggi in Coimbatore. In the fast-moving consumer goods (FMCG) business, the elements of the marketing mix, namely product, price, place, and promotion, play a vital role in influencing consumer behaviour. Primary data was collected from 80 respondents using a structured questionnaire, and a descriptive research design was used to conduct this study. The data was analysed using chi-square tests, from which conclusions were drawn. The study revealed the importance of product quality, taste, availability, price, and promotion in improving customer satisfaction. Moreover, this study revealed a positive relationship between brand loyalty of consumers in Coimbatore city and the marketing mix strategy.

🏷️ Keywords

Marketing mix consumer satisfaction Maggi FMCG products Coimbatore city brand loyalty

📚 How to Cite:

Divyabharathi G, Dr. R. Venkatesan , ANALYSING THE ROLE OF MARKETING MIX FOR THE PRODUCT MAGGI IN ENHANCING CONSUMER SATISFACTION TOWARDS COIMBATORE CITY , Volume 13 , Issue 3, March 2026, EPRA International Journal of Economics, Business and Management Studies (EBMS) ,

🔗 PDF URL

https://cdn.eprapublishing.org/article/202603-07-026396.pdf

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