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ENHANCING SERVICE EXCELLENCE IN COMMERCIAL BANKING FOR INDIVIDUAL CUSTOMERS

📘 Volume 10 📄 Issue 8 📅 august 2023

👤 Authors

Ilkhomjon Ibrahimov 1
1. Head of Evening education at Kimyo International University in Tashkent, Evening education, Tashkent, Uzbekistan

📄 Abstract

This article critically examines the quality of services rendered by commercial banks to individuals, identifying existing gaps and proffering strategies for improvements, especially in the context of Uzbekistan. By reviewing relevant literature and analyzing the current scenario, we identify key areas that can be enhanced, and consequently, offer recommendations tailored to the Uzbek banking sector.

🏷️ Keywords

Commercial banks service quality customer satisfaction banking reforms.

📚 How to Cite:

Ilkhomjon Ibrahimov , ENHANCING SERVICE EXCELLENCE IN COMMERCIAL BANKING FOR INDIVIDUAL CUSTOMERS , Volume 10 , Issue 8, august 2023, EPRA International Journal of Economics, Business and Management Studies (EBMS) ,

🔗 PDF URL

https://cdn.eprapublishing.org/article/1139pm_12.EPRA JOURNALS 14118.pdf

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