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MODERATING EFFECT OF QUALITY MANAGEMENT SYSTEM ON THE RELATIONSHIP BETWEEN INBOUND LOGISTIC STRATEGIES AND SUSTAINABLE PROCUREMENT PERFORMANCE AMONG KENYA TEA DEVELOPMENT AGENCY FACTORIES IN KENYA

📘 Volume 13 📄 Issue 9 📅 September 2026

👤 Authors

Joyce Cheruto Rotich 1
1. Department of Marketing, Management Science, Tourism & Hospitality, University of Kabianga,

📄 Abstract

Kenya Tea Development Agencies factories have adopted inbound logistics strategies as well as quality management system with the aim of turning around their performance and hence reduce on operational costs leading to sustainable procurement performance. However, despite this, the factories still experience wide variations in earnings. The drop in earnings and high variation in tea bonuses among factories has been blamed on operational cost at the factory and the quality management system being adopted by these factories. This points out that although inbound logistics have been adopted, they have not resulted in sustainable procurement performance. The purpose of this study was to establish the moderating effect of quality management system on the relationship between inbound logistic strategies and sustainable procurement performance among Kenya Tea Development Agencies Factories in Kenya. The study adopted correlation research design. The target population of the study was 188 staff drawn from the 16 Kenya Tea Development Agencies managed Region 5 factories. A census method was used to collect data from the production managers, information communication technology managers, procurement Managers, leaf base managers, factory unit managers and directors using a structured questionnaire. The validity of the instrument was determined through professional judgment and reliability was determined using Cronbach's alpha coefficient where the alpha coefficient of 0.865 was actualized. The findings revealed the moderating effect of quality management system had a positive significant relationship on inbound logistic strategies and sustainable procurement performance (r = 0.526, p < 0.05). The results showed that R Square changed from 30.8% to 41.2% as a result of the moderator effect of quality management system and that changed was significant. The study recommends that factories sourcing strategies need to employ quality management system by following total quality concept's guiding principles in the management and purchase of material resources. The study findings contribute to the existing body of knowledge in relation to the moderating effect of quality management system on the relationship between inbound logistic strategies and sustainable procurement performance by creating new knowledge. The results of this study may advice on policy formulation in relation to quality management system on inbound logistics strategies and sustainable procurement performance. Other researchers may benefit from the literature on inbound logistics and sustainable procurement performance since the current study provided a basis for further studies.

🏷️ Keywords

Inbound Logistics Quality Management System and Sustainable Procurement Performance

🔗 DOI

DOI - (https://doi.org/10.36713/epra31603)

📚 How to Cite:

Joyce Cheruto Rotich , MODERATING EFFECT OF QUALITY MANAGEMENT SYSTEM ON THE RELATIONSHIP BETWEEN INBOUND LOGISTIC STRATEGIES AND SUSTAINABLE PROCUREMENT PERFORMANCE AMONG KENYA TEA DEVELOPMENT AGENCY FACTORIES IN KENYA , Volume 13 , Issue 9, September 2026, EPRA International Journal of Economics, Business and Management Studies (EBMS) , Pages: 135 - 141 , DOI: https://doi.org/10.36713/epra31603

🔗 PDF URL

https://cdn.eprapublishing.org/article/1789976159718-17.EPRA31603.pdf

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