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WORKPLACE QUALITY IN PUBLIC SECTOR BANKS: INSIGHTS INTO EMPLOYEE EXPERIENCE

📘 Volume 12 📄 Issue 5 📅 may 2025

👤 Authors

Reshma Francis, Dr. Shiju C R 1
1. 1. Bharata Mata School of Legal Studies, Choondy, Aluva, Kerala, COMMERCE, 2.Department of Commerce, St. Paul’s College, Kalamassery, Kerala

📄 Abstract

The study aims at assessing the quality of work life of employees of public sector banks. It is an attempt to give an actionable insight for policymakers, bank management, and HR professionals aiming to improve workforce outcomes and institutional performance. The data were elicited from the respondents using structured questionnaire. The Chi-square test was used to test the hypothesis formulated for the study. It is found that there is significant relationship of demographic features such as age, income and occupational status on the level of satisfaction perceived on quality of work life. The findings of the study suggest that the improvement in quality of work life in turn will motivate the employees to perform in superior way, leading the commercial banks to a better future by yielding the expected outcome.

🏷️ Keywords

Quality Of Work Life Work Life Balance

📚 How to Cite:

Reshma Francis, Dr. Shiju C R , WORKPLACE QUALITY IN PUBLIC SECTOR BANKS: INSIGHTS INTO EMPLOYEE EXPERIENCE , Volume 12 , Issue 5, may 2025, EPRA International Journal of Economics, Business and Management Studies (EBMS) ,

🔗 PDF URL

https://cdn.eprapublishing.org/article/202505-07-021419.pdf

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